Privacy policy

Last updated: September 2, 2025

Maaiisto operates this store and website, including all related features, products, and services (the “Services”). The Services are powered by Shopify, which enables us to provide a secure and seamless shopping experience. This Privacy Policy explains how we collect, use, and share your personal information when you interact with the Services. By using the Services, you agree to the practices described here. If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs how we handle personal information.

Information We Collect

We collect information that identifies you or can reasonably be linked to you. This may include your name, email, phone number, billing and shipping addresses, payment details, account information such as your username and preferences, your purchase history, and communications with us. We may also collect device and usage data, such as your IP address, browser type, and how you navigate or interact with our Services.

How We Collect It

We may collect information directly from you when you create an account, make a purchase, or communicate with us. Some information is collected automatically through cookies and similar technologies as you use the Services. We also receive information from service providers, such as payment processors and shipping companies, and from partners or other third parties who support our business.

How We Use It

We use your information to provide and improve the Services, including processing payments, fulfilling orders, managing your account, personalizing your shopping experience, and communicating with you. We may also use it for marketing purposes, such as sending promotional emails or showing relevant ads, unless you choose to opt out. To keep our Services safe, we use personal information to detect and prevent fraud and unauthorized activity. In addition, we may use your information to comply with legal requirements, resolve disputes, or enforce our policies.

How We Share It

Your information may be shared with Shopify, which hosts our store and processes data on our behalf, as well as with service providers who handle functions like shipping, IT, analytics, and payment processing. We may also share information with marketing and business partners to promote products and services. In some cases, we may disclose information to affiliates, as part of a business transaction, or when required by law.

Shopify’s Role

Because our store is hosted on Shopify, some of your personal information is also collected and processed by them. Shopify may combine information from your interactions with our store and other merchants to improve services, support advertising, and prevent fraud. For details about how Shopify uses your information and your rights, visit the Shopify Privacy Policy.

Children’s Privacy

Our Services are not intended for children under the age of majority. We do not knowingly collect information from anyone under 16. If we learn that we have, we will delete it.

Security and Retention

We use reasonable safeguards to protect your information but cannot guarantee complete security. Information may not always be secure in transit, so we recommend avoiding unsecure channels when sharing sensitive details. We keep personal information only as long as needed to provide the Services, comply with the law, or resolve disputes.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, or transfer your personal information. You may also opt out of marketing communications at any time by following the unsubscribe link in our emails. Some requests may require us to verify your identity or confirm authorization if you use an agent. To exercise your rights, you can use the Shopify Privacy Portal or contact us directly.

Complaints and Updates

If you have concerns about how we handle your information, please contact us. You may also have the right to file a complaint with your local data protection authority. We may update this Privacy Policy from time to time and will post the revised version here with a new effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, email us at maaiistofficial@gmail.com.